Simple Billing. Complete Control Over Your Expenses.

Billing & Credit System

Manage hosting subscriptions, purchase WordPress support credits, track payments and download invoices — all from one place. Whether you’re managing a single website or dozens of client accounts, Webueno keeps your billing organized, transparent and easy to manage.

One billing system

Everything You Need to Manage Your Billing

No scattered invoices, complicated payment processes or unexpected charges.

Webueno brings your financial information together in one centralized billing system — while keeping recurring subscriptions and on-demand support expenses separate.

Recurring subscriptions

Manage payments for hosting and hosting add-ons.

WordPress support

Purchase credits whenever you need additional support hours.

Payment methods

Manage your primary and secondary credit cards.

Billing history

Review transactions and download invoices and receipts.

Everything is organized so you always know what you’re paying for.
Subscriptions vs. credits

Two Types of Services.
Two Separate Billing Systems.

We believe recurring services and on-demand work should be billed differently.

That’s why Webueno separates hosting subscriptions from WordPress support purchases, giving you more flexibility and control over your expenses.

Recurring · automatic

Hosting & Add-On Subscriptions

Your WordPress hosting and activated hosting add-ons are billed automatically through recurring monthly subscriptions. Review payments, track your billing history and access invoices directly from the platform.

Prepaid · on demand

WordPress Support Credits

WordPress support uses a prepaid credit system instead of a recurring subscription. Purchase credits when you need them and use them for development, troubleshooting, design, integrations or other WordPress support services.

You decide when to purchase additional hours and how many you need.

Billing history

Your Billing History, All in One Place

Find Every Transaction Without the Hassle

A clear history of your purchases and subscription payments. Credit purchases and recurring hosting charges are organized separately, so it’s easy to tell the two types of expenses apart.

Download Invoices & Receipts

Need an invoice for accounting or a receipt for your records? Download them as PDFs straight from your billing history — no need to contact support or search through old emails.

Secure payments

Secure & Automated Subscription Payments

Set It Once. Let the System Handle the Rest.

Hosting and hosting add-on subscriptions are processed automatically through Stripe. Add your credit card once, and recurring payments are handled according to your active subscriptions.

Recurring billing stays straightforward, with no need to manage payments manually every month.

Payment methods

Manage Your Payment Methods

Your Cards. Your Choice.

The Payment Methods section gives you control over the credit cards associated with your account.

Team members can remove incorrectly captured screenshots and tracked segments, keeping recorded time aligned with the work actually performed.

Credit wallet

WordPress Support Credit Wallet

Your Support Hours, Always Within Reach.

WordPress support on Webueno is powered by a simple prepaid credit system. Credits are stored in your account wallet and used as our team works on your requests.

Check your balance any time from the wallet icon in the top-right corner of the platform, right next to your profile — and add more credits whenever you need them.

No complicated calculations or separate timesheets. Just a clear balance of your available support hours.

Buy credits

Purchase Credits Whenever You Need Them

Buy What You Need. Save When You Buy More.

Choose the exact number of credits you want or select a bulk package. Our volume-based discounts reward larger purchases with a lower price per credit — more economical for agencies and businesses with ongoing WordPress support needs.

Custom Credit Amount

Enter the number of credits you need and purchase the exact amount that works for you.

Bulk Credit Packages

Choose a predefined package and take advantage of volume discounts. The more you buy, the more you save.

Flexible Payment Options

Purchase credits by credit card or PayPal. Credit purchases are one-time transactions — no recurring support plan required.

packages

The More Credits You Buy, the More You Save

Purchase credits at the standard rate of $42 per hour, or choose a larger bundle to unlock discounts of up to 21% — bringing your hourly rate down to just $33.18. Whether you need a few hours for occasional updates or ongoing support for multiple client websites, choose the amount that works for you.

Flexible Credits. Complete Control.

1 Credit = 1 Hour of WordPress Support

Credit usage

Know Exactly How Your Credits Are Used

Every Hour Is Connected to Actual Work.

Your credit wallet works together with our integrated time tracking system. When a Webueno team member works on a ticket or project task, the time recorded is connected to that request and reflected in your credit usage.

You can review tracked hours and see the work associated with them, including the available screenshot-based activity records.

This gives you visibility into how your purchased support hours are being used across your websites and projects.

Built for agencies managing multiple clients

Simplify Your Billing as Your Agency Grows.

Managing billing across multiple clients can quickly become complicated, especially when hosting subscriptions and WordPress support are involved.

Webueno helps agencies organize these expenses while creating additional revenue opportunities through its affiliate program.

Set Your Own Support Margins

Agencies can define a margin on top of Webueno’s base WordPress support rate.

When clients purchase credits through your white-label agency account, they pay the price you’ve configured, allowing your agency to earn revenue from the support services we deliver.

Earn Recurring Hosting Commissions

Agencies earn a 10% commission on eligible hosting services and hosting add-ons purchased by their clients.

As your client portfolio grows, those subscriptions can create an additional source of recurring revenue for your agency.

Keep Billing Organized

Separate recurring hosting payments from credit purchases and keep your invoices, receipts and payment history accessible through the platform.

Flexible billing

Flexible Billing That Grows With You

Whether you need occasional WordPress support or manage an entire portfolio of client websites, our billing system adapts to your needs.

You stay in control of your spending without unnecessary administrative work.
Faq

Frequently Asked Questions

What is a credit?

One credit represents one hour of WordPress support. Credits are purchased in advance and stored in your account wallet.

No. There are:

  • No contracts
  • No long-term commitments
  • No minimum usage
  • No strings attached

As you generate income through the platform (hosting commissions, service margins, or referrals), your earnings accumulate in your account.
When you’re ready, you can request a payout via:

  • PayPal — fast and convenient
  • Bank Wire Transfer — suitable for larger amounts (processing takes longer)

Yes. Every agency is assigned a dedicated account manager.
Your account manager:

  • Acts as your main point of contact
  • Helps with requests, planning, and coordination
  • Ensures smooth communication with our teams

Yes. Every agency is assigned a dedicated account manager.
Your account manager:

  • Acts as your main point of contact
  • Helps with requests, planning, and coordination
  • Ensures smooth communication with our teams

Yes. Every agency is assigned a dedicated account manager.
Your account manager:

  • Acts as your main point of contact
  • Helps with requests, planning, and coordination
  • Ensures smooth communication with our teams

Yes. Every agency is assigned a dedicated account manager.
Your account manager:

  • Acts as your main point of contact
  • Helps with requests, planning, and coordination
  • Ensures smooth communication with our teams

Yes. Every agency is assigned a dedicated account manager.
Your account manager:

  • Acts as your main point of contact
  • Helps with requests, planning, and coordination
  • Ensures smooth communication with our teams
Trusted by Numerous Agencies and Businesses

Spend Less Time on Billing. More Time Growing.

From automated hosting subscriptions to flexible WordPress support credits, Webueno makes it easy to manage your expenses and keep your financial records organized.