This Website Maintenance Policy explains how Webueno’s maintenance services work, including available plans, covered activities, scheduling, user responsibilities, and service limitations.
Maintenance services are available as optional hosting add-ons for websites hosted through the Webueno platform.
Website maintenance helps keep WordPress websites secure, stable, and up to date.
The purpose of maintenance is to:
Maintenance services are available on a recurring basis through the Webueno platform.
Users may choose from the following maintenance plans:
Monthly Maintenance
One maintenance cycle per month.
Currently priced at:
$10 per website per month
Weekly Maintenance
One maintenance cycle per week.
Currently priced at:
$20 per website per month
Daily Maintenance
Continuous monitoring with daily maintenance checks and update management.
Currently priced at:
$60 per website per month
Maintenance services may include:
Specific maintenance activities may vary depending on website requirements and plan type.
To receive maintenance services, websites must remain connected to the Webueno platform through the Webueno Care Assistant plugin.
The plugin enables:
• Website communication
• Update visibility
• Maintenance tracking
• Website health monitoring
Users are responsible for maintaining plugin connectivity.
Before updates are performed, Webueno may verify that backups are available.
Backup verification may include:
Backup verification helps reduce risk but cannot eliminate all update-related issues.
Maintenance plans include updates to the WordPress core software when stable releases become available. Webueno evaluates updates before deployment whenever reasonably possible.
Maintenance services may include updates to active website themes.
Theme updates are intended to:
Theme updates may occasionally require additional troubleshooting due to third-party software changes.
Maintenance plans include updates to supported WordPress plugins.
Examples may include:
Webueno updates plugins based on available versions and compatibility considerations.
Maintenance reviews may include a visual inspection of the website front-end.
The goal is to identify obvious issues such as:
Visual inspections do not constitute full website quality assurance testing.
Where applicable, maintenance reviews may include basic testing of website forms.
Testing may include:
Webueno cannot guarantee successful delivery of emails due to third-party email providers, spam filtering systems, or external infrastructure.
After updates are completed, Webueno may:
This process helps ensure changes become visible to website visitors.
Users may view maintenance-related information through the platform.
Depending on available features, users may access:
Maintenance records help provide transparency into completed work.
Users remain responsible for:
Users should notify Webueno of any known website issues before maintenance is performed.
WordPress websites often rely on third-party plugins, themes, and integrations.
Webueno cannot guarantee compatibility between:
Maintenance services help reduce risks but cannot prevent all compatibility issues.
Maintenance services focus on updating and monitoring websites.
Maintenance plans do not automatically include:
If additional work is required, users may request assistance through the support ticket system and applicable credits may be used.
Maintenance activities are performed according to the selected maintenance plan.
Scheduling may vary based on:
Maintenance tasks are not guaranteed to occur at a specific time of day.
Maintenance plans may be:
Directly through the Webueno platform.
Changes may take effect immediately or during the next billing cycle depending on the selected service.
Maintenance plans are billed as recurring hosting add-ons.
Charges continue until the service is canceled.
Billing details are governed by the Billing Policy.
Refund eligibility is governed by the Refund & Cancellation Policy.
Generally:
Please review the Refund Policy for complete information.
While maintenance services help improve website stability and security, Webueno cannot guarantee:
Maintenance services are provided using commercially reasonable efforts and industry best practices.
Webueno may update this Maintenance Policy as services evolve.
Updated versions will be published within the Legal Center.
Continued use of maintenance services constitutes acceptance of updated policies.
Questions regarding maintenance services may be submitted through the Webueno platform.
For legal inquiries:
Webueno LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
If you have any questions about our policies or need clarification, our team is here to help.
