This Reseller Program Agreement (“Agreement”) governs participation in the Webueno Reseller Program (“Program”) operated by Webueno LLC, a limited liability company organized under the laws of the State of Delaware, United States (“Webueno,” “we,” “us,” or “our”).
This Reseller Program Agreement (“Agreement”) governs participation in the Webueno Reseller Program (“Program”) operated by Webueno LLC, a limited liability company organized under the laws of the State of Delaware, United States (“Webueno,” “we,” “us,” or “our”).
The Program allows approved individuals and businesses (“Resellers”) to introduce new customers to Webueno in exchange for a share of eligible profits generated through those customers.
By registering for the Program and electronically accepting this Agreement, the Reseller agrees to comply with its terms.
This Agreement establishes the rights and responsibilities of Webueno and the Reseller, including commission calculations, financial transparency, payout procedures, activity requirements, termination conditions, and other obligations.
Webueno operates a platform offering WordPress hosting, professional services, software products, website products, and related digital solutions.
The Reseller’s responsibility is to introduce new customers to Webueno through independent marketing and business-development activities.
Webueno is responsible for:
The Reseller is not responsible for providing Webueno services or managing customer accounts.
The Reseller participates as an independent contractor.
Nothing in this Agreement creates an employment relationship, partnership, joint venture, franchise, or legal agency relationship.
The Reseller has no authority to enter into agreements, negotiate binding terms, modify prices, offer unauthorized discounts, collect customer payments, or make commitments on behalf of Webueno.
The Reseller is responsible for their own business operations, expenses, and applicable legal obligations.
To participate in the Program, an applicant must:
Individuals must have the legal capacity to enter into a binding agreement.
Webueno may request additional information where reasonably necessary to verify identity, prevent fraud, or comply with applicable law.
Webueno may reject applications involving fraud, material misrepresentation, or legitimate compliance concerns.
The Agreement becomes effective upon successful electronic acceptance and activation of the Reseller’s account.
Each approved Reseller receives a unique referral URL or another attribution mechanism authorized by Webueno.
The Reseller may use this URL to introduce prospective agencies and small businesses to Webueno.
Webueno uses the referral mechanism to identify customers associated with the Reseller.
The Reseller must not manipulate referral tracking, create fraudulent registrations, or attempt to claim customers who do not qualify under this Agreement.
A Qualified Connection is a legitimate new agency or small-business customer who:
Registration alone does not establish a Qualified Connection.
The date of the first successfully completed eligible payment is the Qualified Connection Date.
Webueno may reject or correct connections involving fraud, duplicate registrations, attribution manipulation, or documented technical errors.
A customer must qualify as a new customer under the Program to reset the Reseller’s activity period.
Qualified Connections remain associated with the Reseller for commission calculations while the Reseller remains eligible under this Agreement.
Webueno will not intentionally reassign valid Qualified Connections to avoid paying commissions.
Protected attribution does not grant the Reseller ownership of customers, customer accounts, contracts, or customer information.
Customer relationships remain under Webueno’s management.
The Reseller’s commission rights are expressly subject to the inactivity and termination provisions of this Agreement.
Webueno manages all customer relationships established through the Program.
The Reseller does not receive operational access to customer accounts solely because those customers are attributed to the Reseller.
Restricted access includes:
The Reseller may not communicate with attributed customers through Webueno’s internal customer-management functionality unless separately authorized.
The Reseller receives access to the financial information provided through the dedicated Financials feature.
The Reseller is entitled to receive:
25% of Commissionable Profit
generated from eligible transactions associated with their Qualified Connections during periods when the Reseller is Active.
Commissions are calculated from Commissionable Profit, not gross revenue.
The commission percentage applies to eligible transactions across Hosting, Services, and Products.
The commission rate cannot be retroactively reduced for commissions already earned.
The Webueno Reseller Program is available to eligible individuals and businesses located both within and outside the United States.
All approved Resellers are entitled to the same 25% commission rate on Commissionable Profit, regardless of their country of residence or business registration.
Commissions are calculated and recorded in United States dollars (USD).
Resellers located outside the United States are responsible for complying with applicable local tax and reporting requirements, providing any required tax documentation, and covering applicable international transfer, payment-processing, and currency-conversion fees.
Webueno may apply tax withholding or reporting requirements where required by United States law or other applicable regulations.
International payments are subject to the availability of supported payment methods and applicable financial regulations.
Commissionable Profit means eligible transaction revenue actually received and retained by Webueno after deducting applicable direct costs, commissions, discounts, and fees associated with that transaction.
Depending on the product or service purchased, deductions may include:
The applicable deductions depend on the nature of the transaction.
For example, WordPress support-credit purchases may involve contractor costs and agency margins, while hosting subscriptions may involve server expenses and agency commissions.
Webueno does not deduct unrelated general corporate overhead, general administrative salaries, office expenses, or unrelated platform-development costs when calculating Commissionable Profit.
The Reseller receives 25% of Commissionable Profit from eligible transactions associated with their Qualified Connections during periods of Active Status.
The general calculation is:
Eligible Transaction Revenue − Applicable Direct Deductions = Commissionable Profit
Commissionable Profit × 25% = Reseller Commission
If applicable deductions equal or exceed eligible transaction revenue, Commissionable Profit for that transaction is zero for commission purposes. No negative reseller commission is generated solely because a transaction is unprofitable.
Payment-processing fees are calculated using the actual charges imposed by the applicable payment provider.
Such fees may vary depending on the payment method, card origin, transaction amount, currency conversion, and other applicable payment-provider charges.
Webueno is not required to maintain a fixed payment-processing percentage for purposes of reseller commission calculations.
All applicable transaction-level deductions used to determine Commissionable Profit will be recorded and displayed through Financials.
Resellers may review the gross transaction revenue, applicable deductions, resulting Commissionable Profit, and their corresponding 25% commission.
Webueno may provide illustrative commission calculations through its website, platform, or promotional materials.
Such examples are intended to explain the calculation methodology and do not guarantee specific commission amounts.
Actual commissions depend on the revenue received, applicable deductions, transaction adjustments, and the Reseller’s eligibility at the time of the transaction.
The Program covers three primary revenue categories.
Eligible Hosting revenue may include:
Eligible Services revenue may include:
Eligible Products revenue may include:
Webueno may introduce, modify, discontinue, bundle, or replace products and services.
New offerings may become commissionable according to their applicable classification within the Program.
Webueno provides a dedicated Financials feature within the reseller account.
Financials gives Resellers detailed transaction-level visibility into the calculations used to determine their earnings.
For applicable transactions, Financials displays:
Where multiple deductions apply, Financials provides their individual breakdown.
Financial transparency does not grant access to restricted operational customer information.
Webueno may correct accounting, payment, attribution, or technical errors. Corrections affecting reseller earnings will be reflected in Financials.
Commission records may have the following statuses:
Pending: The transaction or commission is awaiting settlement, verification, or approval.
Approved: The commission has been verified and is eligible for payout, subject to this Agreement.
Paid: The applicable payment has been completed.
Only approved earnings available for withdrawal may be included in a payout request.
Webueno may make legitimate adjustments resulting from refunds, chargebacks, payment reversals, or documented errors.
Payouts are initiated by the Reseller through the Request Payout functionality within Financials.
Webueno does not automatically initiate regular recurring reseller payouts.
Final settlements following termination are handled separately under Section 21.
The minimum regular payout request is $100 USD.
A Reseller may submit a payout request only when their available, approved earnings balance equals or exceeds $100.
Balances below $100 remain in the reseller account and may be combined with future eligible earnings.
The minimum does not apply to final termination settlements.
Resellers may request payouts at any time.
There is no limit on the number of payout requests permitted within a day, week, month, or other period.
Every regular payout request must independently satisfy the $100 minimum.
Webueno will review and initiate valid payout requests within 15 business days after submission, subject to applicable verification, compliance requirements, banking procedures, and payment-provider restrictions.
The processing period refers to Webueno initiating the payment, not necessarily the date on which the funds become available in the Reseller’s account.
When a payout request is submitted, the requested amount is immediately reserved and excluded from the balance available for subsequent requests.
The Reseller may submit additional payout requests while previous requests are processing, provided the remaining available, approved balance independently satisfies the $100 minimum.
The Reseller is responsible for all applicable payout-related fees.
These may include:
Fees may be deducted from the payout amount where permitted by applicable law and the payment provider.
Webueno will disclose fees it charges or knows in advance before the Reseller confirms a payout request.
Charges imposed independently by receiving or intermediary institutions may not be known to Webueno.
The Reseller must maintain accurate payment, business, identity, and tax information where required.
Webueno may request reasonable additional verification before processing a payout.
Financials records payout requests, requested amounts, statuses, adjustments, processing dates, and completed payments.
Transactions that are refunded, reversed, charged back, duplicated, fraudulently generated, or incorrectly attributed may result in commission adjustments.
If an affected commission has already been paid, Webueno may offset the corresponding adjustment against future eligible earnings to the extent permitted by applicable law.
Adjustments will be recorded in Financials.
Upon successful registration, agreement acceptance, email verification, and account activation, the Reseller receives an initial 12-month Active Period.
During this period, the Reseller may introduce Qualified Connections and earn commissions from eligible transactions associated with those connections.
Each new Qualified Connection resets the Active Period to 12 months from the Qualified Connection Date.
If the Reseller does not introduce a new Qualified Connection before the expiration of the applicable 12-month Active Period, the reseller account automatically becomes Inactive.
The Reseller is responsible for monitoring their activity status and eligibility dates through the platform.
Webueno may provide activity reminders as a courtesy.
When a Reseller becomes Inactive:
Inactive Status does not automatically terminate the Agreement.
An Inactive Reseller may reactivate their account by introducing a new Qualified Connection.
Upon reactivation:
Reactivation does not restore, recalculate, accumulate, or generate commissions for transactions occurring during inactivity.
The Reseller may promote Webueno through lawful marketing and business-development activities, including:
The Reseller independently determines and finances these activities.
Webueno is not required to reimburse advertising, travel, sponsorship, staffing, or other acquisition expenses unless expressly agreed in writing.
The Reseller must comply with applicable marketing, advertising, privacy, and communications laws.
The Reseller must not:
Webueno may require the correction or removal of promotional materials that violate these requirements.
Webueno grants the Reseller a limited, non-exclusive, non-transferable, revocable permission to use approved promotional materials during active participation in the Program.
The Reseller may terminate this Agreement by providing 30 days’ written notice to Webueno.
Webueno may terminate this Agreement by providing 30 days’ written notice.
Webueno may terminate immediately for material misconduct, including fraud, attribution manipulation, unlawful marketing, unauthorized customer access, serious security violations, or material breach.
Upon the effective termination date, the Reseller permanently loses the right to earn future commissions from all previously attributed Qualified Connections.
Previously attributed customers remain customers of Webueno.
Termination is final and cannot be reversed through the standard reactivation process.
Any future participation requires a new application, approval, and agreement.
Upon termination, Webueno will settle the Reseller’s legitimate unpaid earnings.
The $100 minimum payout threshold does not apply to final settlements.
Webueno will initiate payment of the Reseller’s approved, undisputed unpaid balance even when that amount is below $100.
The final settlement includes legitimate pre-termination earnings that are payable under this Agreement, subject to refunds, chargebacks, corrections, and applicable law.
Webueno will initiate payment of the undisputed approved balance within 15 business days after the effective termination date, provided the Reseller has supplied the necessary payment and verification information.
Any legitimate pre-termination earnings that remain Pending will be reconciled and settled once their amounts become determinable.
Applicable payout-related fees remain the responsibility of the Reseller.
Following termination, Webueno may disable the Reseller’s referral privileges and access to Program functionality.
Webueno will retain relevant financial, transaction, and agreement records as required by law and legitimate recordkeeping obligations.
Webueno may temporarily suspend reseller account access or payout processing where reasonably necessary to investigate:
Suspension is distinct from Inactive Status and termination.
Where reasonably practicable and legally permissible, Webueno will provide notice and an opportunity to resolve the issue.
Webueno retains exclusive ownership of its trademarks, platform, software, technology, products, designs, documentation, business processes, and other intellectual property.
No intellectual property ownership is transferred to the Reseller.
Any permission to use Webueno intellectual property is limited to the scope expressly authorized under this Agreement.
The Reseller must protect confidential information received through participation in the Program.
Confidential information may include non-public financial, operational, technical, commercial, product, and customer-related information.
The Reseller must not disclose or misuse such information except as authorized or required by law.
These obligations do not apply to information that is publicly available through no breach, independently developed, or lawfully obtained without confidentiality restrictions.
Confidentiality obligations survive termination to the extent applicable.
Each Party must comply with applicable privacy and data-protection laws.
The Reseller is responsible for obtaining legally required permissions when collecting or processing personal information through their marketing activities.
Webueno may process reseller registration details, attribution records, payment information, and agreement acceptance evidence for Program administration, fraud prevention, compliance, and other lawful purposes, as described in applicable privacy notices.
The Reseller is responsible for applicable taxes and reporting obligations relating to commissions received under this Agreement.
Webueno may request tax documentation, report payments, or withhold amounts where legally required.
Webueno does not guarantee:
The Reseller independently determines their marketing investment and assumes the associated commercial risks.
Webueno may propose updates to this Agreement.
Material changes affecting commission rates, calculation methods, activity requirements, payout rights, termination rights, or other significant contractual obligations will be communicated to affected Resellers.
Where legally required or appropriate, continued participation will require affirmative acceptance of the updated Agreement.
Changes will not retroactively eliminate commissions already earned except where permitted by applicable law and the relevant contractual provisions.
Webueno will maintain historical agreement versions and acceptance records.
To the maximum extent permitted by applicable law, neither Party is liable for indirect, incidental, special, punitive, or consequential damages arising from this Agreement.
Webueno is not responsible for unsuccessful marketing campaigns, independent marketing expenses, or lost prospective business resulting from the Reseller’s commercial decisions.
Nothing in this Agreement excludes liability that cannot lawfully be excluded.
To the extent permitted by applicable law, the Reseller agrees to indemnify Webueno against third-party claims, damages, penalties, and reasonable costs arising from:
This Agreement is governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
Subject to applicable law, disputes arising from or relating to this Agreement will be brought before the competent state or federal courts located in New Castle County, Delaware.
Before initiating legal proceedings, the Parties will attempt in good faith to resolve the dispute through written communication for 30 days following written notice of the dispute.
Either Party may seek urgent injunctive or other emergency relief where legally appropriate.
The Reseller accepts this Agreement electronically during the Webueno registration or enrollment process.
Acceptance requires an affirmative action, including selecting an unchecked agreement checkbox and submitting the acceptance form.
The Reseller acknowledges that electronic acceptance creates a legally binding agreement to the extent permitted by applicable law.
A separate handwritten signature or DocuSign agreement is not required for standard Program enrollment.
Webueno will maintain records of the acceptance event, including:
The Reseller may access the accepted agreement through their account, subject to applicable platform functionality.
Webueno may provide Program notices through the Reseller’s registered email address or the platform.
Formal notices concerning termination, material agreement changes, or disputes must comply with applicable contractual and legal requirements.
The Reseller is responsible for maintaining accurate contact information.
The Reseller may not transfer their account, attributed connections, commission rights, or obligations under this Agreement without Webueno’s prior written consent.
Webueno may assign this Agreement in connection with a merger, acquisition, restructuring, or transfer of substantially related business assets.
This Agreement, together with any expressly incorporated applicable policies, constitutes the complete agreement governing participation in the Reseller Program.
Where a general Webueno policy conflicts with an express provision of this Agreement concerning reseller commissions, payouts, activity requirements, or termination, this Agreement controls.
Marketing materials, presentations, and verbal statements do not modify this Agreement.
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions remain effective to the maximum extent permitted by applicable law.
Failure by either Party to enforce any provision does not constitute a waiver of that provision or any other contractual right.
By selecting the agreement acceptance checkbox during registration, the Reseller confirms that they:
If you have any questions about our policies or need clarification, our team is here to help.
