Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Webueno collects, uses, stores, and protects your information.

Table Of Content

Information We Collect

We may collect:

Account Information:

  • Name
  • Email
  • Company information
  • Contact details

Platform Information:

  • Websites added
  • Tickets created
  • Service activity
  • User actions

Billing Information

Payments are securely processed by payment providers.
Webueno does not store complete credit card information.

How We Use Information

Information is used to:

  • Provide services
  • Manage accounts
  • Process payments
  • Deliver support
  • Improve the platform
  • Maintain security

Website & Service Data

When using Webueno services, we may process website-related information required to:

  • Provide support
  • Manage hosting
  • Perform maintenance
  • Resolve issues

Third-Party Services

Webueno works with trusted providers for:

  • Cloud infrastructure
  • Payment processing
  • Backups
  • Analytics
  • Communication


These providers process data only as required to deliver services.

Ticket System & Communication

Support communication happens through:

  • Platform tickets
  • Approved email channels

Tickets may contain:

  • Instructions
  • Files
  • Comments
  • Progress updates
  • Work history


Users are responsible for providing required information and access.

Data Security

We protect information using:

  • Secure infrastructure
  • Access controls
  • Encryption where applicable
  • Monitoring systems

Data Access

Only authorized team members access information when necessary to provide services.

Cookies & Tracking

Webueno may use cookies and analytics technologies to:

  • Improve user experience
  • Understand platform usage
  • Maintain security

Your Rights

Depending on your location, you may request:

  • Access to your information
  • Updates or corrections
  • Data deletion
  • Data export

Data Retention

We keep information only as long as necessary for:

  • Service delivery
  • Legal requirements
  • Security purposes

Contact

Questions about privacy can be sent to:

support@webueno.com

Can’t find what you’re looking for?

If you have any questions about our policies or need clarification, our team is here to help.